Shannon Alexander is hands down the best loan officer we have worked with. Over our 17 year Army career we have bought numerous houses and Shannon is heads and shoulders above the other loan officers we worked with. She was available at all hours of the day and made the loan process easy to follow. She worked diligently to ensure we understood every aspect of the loan process. Remarkably she managed to make us feel like we were her only client. I would highly encourage anyone looking to buy a house in the central Texas area to use Shannon Alexander.
– Tom and Chelsea M.
Shannon Alexander was an absolute joy to work with on our VA home loan. It can be very nerve wrecking giving detailed personal financial information to a stranger, but Shannon’s warm personality and kind spirit put us at ease. After our initial consultation, her passion for her job and depth of knowledge showed through. When I had to close on our home via power of attorney due to my husband’s military schedule, it was such a relief having someone I could trust sitting next to me at the table as I signed on our first home. I recommend Shannon to everyone in their home buying process because of her servant-heart, her passion for excellence and her ever-smiling face.
– Abbey and John O.
Shannon and her team at Fairway made the mortgage lending process much easier than we ever thought. Before contacting Shannon, we had contacted another lender who was always slow to get back to us. Every email, phone call took days for a response. Our real estate agent had recommended Shannon so we reached out to her and were very glad we did. She immediately responded. Gave us a detailed checklist of everything we needed. She has a very informed team that is always kept in the loop which is great because if you do have a question or issue anyone can assist you, not just Shannon. We have since referred anyone we speak to that is looking for a lender to Shannon and her team. The process was surprisingly simple and not stressful at all. Shannon and her team at Fairway do a fantastic job and always have your best interests in mind. When talking to Shannon you can immediately tell that she loves her job and helping others. We would not hesitate to use them again and again. Many thanks to you and your team! Keep up the great work.
– Rajee and Tiffany P.
While I was in Afghanistan, my family found the home of our dreams in Texas. After 30 years of military service and several years of contracting we found the perfect place. My realtor referred us to Shannon Alexander at Fairway. Shannon was great overcoming numerous obstacles along the way. Shannon went above and beyond even working weekends and late evenings. When I would email from Afghanistan she would respond almost immediately even though my days were her nights due to the time difference. Shannon got us better rates and terms than our own Credit Union offered. She even advised me to wait a few more days before locking in my loan rate because she expected the rates to drop in a few days because the Fed was going to make an announcement soon. She probably could have locked it in at the higher rate, but she put us first. Shannon saw my wife and me through the entire process using a Power of Attorney which is a lot more complicated closing. I was able to Skype with my family during the closing and Shannon and her team along with my realtor were all there to support my family. By the end of the closing they were all in tears of joy. I cannot explain here all the obstacles that Shannon and her team over came for us, but they were huge. Shannon’s honest character, hard work ethic, professional knowledge and caring personality set her apart from most others in her field. Shannon and her dedicated hard working team helped make our dream home become a reality with an affordable payment. I recommend all my friends and family looking for a mortgage to Shannon Alexander.
– Clay B.
Let me just say, I love working with Shannon Alexander, both professionally and personally! I have worked for a local homebuilder for over nine years. Over the last five plus years in my current position, I have worked with Shannon professionally. She is always such a pleasure to work with and I always know that the customer she is serving will close on time and be taken care of. Luckily we have closed so many homes together that we have come to work as a team with all parties involved. That is very rare and makes for such an easy transaction, especially when it comes to the customer! In 2012, my husband and I felt it was a good time to refinance our home, so we chose Shannon. We originally contacted her to ask some questions because I knew she would be a good “go-to” person. She was able to answer our questions and we knew she would be the best person and Fairway would be the best company to refinance our home with. The transaction was smooth and we closed quickly. Fast forward to 2014 and it was time to buy a new home! With no question, we went straight back to Shannon! We were trying to sell and buy at the same time, and while that process is very stressful and at times difficult, the loan process was very smooth once again and we closed as scheduled with no issues. It was once again a great experience. I always highly recommend Shannon whether to new clients or to friends. You just cannot go wrong working with her!
– Gretchen A.
I have known and worked with Shannon since 2012, and I truly believe she has been able to help me in my career, As a Real Estate Agent, I want a Lender that is honest and passionate about helping others get into a home, and Shannon is that person. She understands the ins and outs of the Mortgage process, an is able to address any challenges that may come up during the process. If you are looking for a lender, she is definitely the one to call. I highly recommend using Shannon as a Mortgage Lender and I will continue to tell others about her.
– Chris L.